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NewBecker's 2026 Top RCM · Inc. 5000 · Dallas 100
A behavioral health platform grew collections by $2.4M / year with Plutus Health →
SOC 2 Type 2 · HIPAA · BHCOE · CASP

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Accounts Receivable Medical Billing Services

Plutus Health combines Voice AI Payer, Voice AI Patient, Claim Status AI, and experienced A/R specialists to recover revenue faster, reduce aging, and keep cash flowing without increasing headcount.

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28-Day
Median A/R
SCP Health, 2018
98%
SCP Health, 2018
Net Collection Rate
3 to 5x
SCP Health, 2018
Higher A/R Throughput

Voice AI Payer Agent

Insurance Claim Follow-Up

Our A/R specialists proactively follow up on unpaid insurance claims based on each payer's reimbursement cycle, making sure every outstanding balance gets timely attention before it ages.

Claim Status Management

Voice AI Payer continuously retrieves claim status, verifies processing updates, documents payer responses, and keeps every account moving without manual phone delays.

Underpayment Recovery

Contracted reimbursements are compared with actual payments to identify underpayments, payment variances, and overlooked revenue opportunities for recovery.

Denial Resolution & Appeals

Denied claims are investigated, corrected, appealed, and monitored through final resolution using payer-specific documentation and escalation workflows.

Patient Accounts Receivable

Outstanding patient balances are managed through intelligent outreach, payment verification, balance clarification, and structured collection workflows that improve recovery while maintaining patient satisfaction.

A/R Analytics & Recovery Reporting

Every payer, collector, denial category, aging bucket, and recovery trend is measured continuously to identify bottlenecks and improve long-term collections performance.

HOW WE DELIVER.
AI & Analytics, Working Underneath.

Engine 01
Voice AI Payer

Voice AI Payer performs high-volume outbound calls, navigates payer IVRs, retrieves claim status, follows up on appeals, documents structured outcomes, and routes only high-value exceptions to experienced A/R specialists.

  •  Automated payer conversations
  •  Claim status retrieval
  •  Appeal status tracking
  •  Structured documentation
Engine 02
Recovery Intelligence

OlympusAI evaluates every outstanding account based on aging, denial history, payer responsiveness, reimbursement value, and timely filing deadlines to prioritize the claims with the highest recovery potential.

  •  Recovery scoring
  •  Aging prioritization
  •  Underpayment detection
  •  Filing deadline alerts
Engine 03
Executive A/R Analytics

We use payer scorecards, collector productivity, denial trends, aging reports, and cash-flow analytics to help leadership improve financial performance over time.

  •  Live A/R dashboards
  •  Recovery KPIs
  •   Payer benchmarking
  •   Executive reporting

How the Operating Model Actually Runs

Recovery Prioritization

Every outstanding account is ranked by financial value, payer behavior, denial complexity, filing deadlines, and recovery probability so specialists focus first on the claims that matter most.

Continuous Payer Resolution

Voice AI Payer manages routine status calls, retrieves updates, verifies payments, monitors appeals, and escalates only complex negotiations, disputed claims, and high-dollar balances to experienced A/R specialists.

Revenue Recovery Optimization

Recovered payments, underpayment trends, denial outcomes, and payer performance feed directly into Olympus Analytics, helping reduce future aging and continuously improve collections.

Process First. Always.

Collections first. Always.

Accounts receivable isn't solved by working harder. It's solved by removing friction before claims become aging accounts. OlympusAI combines Voice AI Payer, payer intelligence, and AR specialists to accelerate follow-up, shorten payment cycles, and prioritize work that actually moves revenue.

Then we run the model:

  • AI-driven payer follow-up and claim prioritization
  • AR specialists focused on high-value exceptions
  • Continuous monitoring of AR days, payer behavior, and collections
"We don't chase payments. We accelerate reimbursement."
01
Pre-Encounter
Eligibility & Benefits AI
02
Charge Capture
Charge Capture AI
03
Coding & Scrub
Medical Coding AI + Claim Scrubbing AI
04
Submission & Follow-up
Claim Status AI + Voice AI Payer
05
Denials, Appeals & Recovery
Appeal AI + Contract Review AI + Voice AI Patient
06
Reporting & Continuous Improvement
Analytics AI

FAQs

What is accounts receivable (AR) management in medical billing?
What are typical AR metrics that Plutus Health monitors?
How does Plutus Health reduce AR days?
What AR follow-up strategies does Plutus Health employ?
What is a healthy AR aging profile?
30 minutes · No commitment

Recover the revenue already sitting in your A/R.

Our 30-day A/R assessment analyzes aging accounts, payer behavior, underpayments, denial patterns, and recovery opportunities to build a prioritized recovery strategy using OlympusAI and experienced A/R specialists.