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NewBecker's 2026 Top RCM · Inc. 5000 · Dallas 100
A behavioral health platform grew collections by $2.4M / year with Plutus Health →
SOC 2 Type 2 · HIPAA · BHCOE · CASP

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Facility Billing Services Built for High-Acuity Outpatient Providers
UB-04 expertise. Specialty economics.

Facility billing is more than submitting claims. ASCs, Freestanding ERs, behavioral health facilities, infusion centers, and other institutional providers each follow different reimbursement rules. Plutus Health combines specialty billing experts with OlympusAI to improve coding accuracy, reduce denials, and recover every dollar your facility has earned.

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99.2%
Coding Accuracy
SCP Health, 2018
5%
SCP Health, 2018
Denial Rate
25
SCP Health, 2018
Median AR Days

Facility Billing isn't One Thing

Facility claim requirements vary by setting and payer. Institutional claims commonly use UB-04 / 837I, while ASC facility claims may follow CMS-1500 / 837P requirements. Our operating model adapts to each setting instead of forcing every facility into the same billing workflow.

ASC Facility Billing

We handle implant-intensive outpatient claims by using accurate revenue codes, HCPCS C-codes, proper modifier sequencing, and contract validation to maximize reimbursement and reduce avoidable denials.

Highlights
  • Implant charge capture
  • Multi-procedure discount validation
  • ASC fee schedule auditing
Freestanding ER Billing

Freestanding ER reimbursement depends on accurate facility fees, emergency coding, payer policy, and IDR readiness. We protect both in-network and out-of-network revenue from initial billing through payment recovery.

Highlights
  • Facility fee optimization
  • OON and IDR workflow
  • Emergency payer expertise
Specialty Institutional Billing

Behavioral health hospitals, infusion centers, rehabilitation facilities, dialysis centers, and similar providers each follow different billing requirements. Our specialty teams apply payer-specific workflows built for each environment.

Highlights
  • Specialty-trained billing teams
  • UB-04 reimbursement expertise
  • Payer-specific edits

How we deliver. AI & analytics,
working underneath.

OlympusAI automates repetitive facility billing tasks while specialty billing experts manage complex reimbursement decisions. Every claim passes through intelligent validation before submission.

Engine 01
Institutional Coding Intelligence

Medical Coding AI validates revenue codes, bill types, modifiers, HCPCS codes, and payer edits against the appropriate claim format and payer requirements, reducing downstream denials.

Highlights
  •   Revenue code validation
  •   UB-04 claim scrubbing
  •   Payer-specific edit detection
Engine 02
Claim & Payment Automation

Agentic AI manages claim tracking, payer status updates, payment posting, and underpayment detection while billing specialists resolve complex exceptions.

Highlights
  •   Automated payer follow-up
  •   Intelligent payment posting
  •   Underpayment detection
Engine 03
Facility Revenue Analytics

Executive dashboards monitor facility-specific KPIs, including denial trends, AR aging, reimbursement variance, and payer performance, to support faster operational decisions.

Highlights
  •  Facility KPI dashboards
  •  Payer variance reporting
  •   Executive revenue insights

How the operating model actually runs

Pre-Submission Validation

Every facility claim is reviewed for the applicable claim format, codes, modifiers, payer edits, and supporting documentation before submission to reduce preventable denials.

Reimbursement Integrity

Payments are matched against contracted reimbursement rates and expected facility payments to identify underpayments and revenue leakage.

Appeals & Recovery

Denied and underpaid claims are routed directly to experienced facility billing specialists, who prepare appeals using payer guidelines and supporting clinical documentation.

The Operating Model

Process first. Always.

Facility billing succeeds when every operational step is measured, standardized, and continuously monitored. Our AI-supported workflow combines automation with the expertise of institutional billing teams across the entire revenue cycle.

Then we run the model:

  • Dedicated facility billing specialists
  • AI-assisted claim validation and payer workflows
  • Continuous reporting tied to operational KPIs
"We don't process facility claims. We engineer predictable reimbursement."
01
Eligibility & Registration
Insurance validation
Real-time verification
SLA: 48 hrs
02
Charge Capture
Facility charge review
Revenue code validation
SLA: 24 hrs
03
Coding & Claim Review
Specialty coders
99.2% coding accuracy
SLA: 24 hrs
04
Claim Submission
AI claim tracking
800+ payer interfaces
SLA: 14-day touch
05
Denials & Recovery
Appeals workflow
Underpayment detection
SLA: Payer-specific
06
Reporting & Optimization
Executive dashboards
QBR reporting
SLA: Weekly

FAQs

What facility billing services does Plutus Health offer?
How does Plutus Health handle complex facility billing scenarios?
What technology does Plutus Health use for facility billing?
How can facility billing improve our revenue cycle?
What is the average performance improvement for facilities using Plutus Health?
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Our 30-day diagnostic reviews your facility's billing performance, identifies reimbursement gaps, and provides a specialty-specific roadmap to improve collections.