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OlympusAI: Intelligence That Executes Across the Revenue Cycle

OlympusAI is the intelligence and execution layer behind Plutus Health’s RCM model, bringing together 25+ specialized AI agents, payer intelligence, and human expertise across the revenue cycle to identify issues earlier, act faster, and improve financial performance.

$1.7B
Annual Claims processed
9000+
Providers served
15+ yrs
SPECIALTY SME
40+
U.S. states served
25
AI agents in production

The Architecture

OlympusAI is structured around the actual revenue cycle. Across seven RCM stages, 25+ specialized AI agents execute defined workflows, operate within measurable thresholds, and escalate to Plutus Health specialists when human judgment is required.

01

Patient Access

3 agents
Eligibility & Benefits Verification AI — 99.2% accuracy, 1,847 verifications/day per CSM
Insurance Discovery AI — +$284K/mo recovery, 142 secondary policies/mo
Benefits Exception Review AI — flags non-standard benefits for human review
02

Clinical & Coding

4 agents
CDI AI — documentation gaps flagged before encounter close
Charge Capture AI — 2-4% revenue lift from previously missed charges
Medical Coding AI — 99.2% coding accuracy, 5x throughput per coder
Claim Scrubbing AI — 97% first-pass clean claim rate
03

Prior Auth, Cred & Claims

4 agents
Prior Authorization AI — 18hr median TAT, 84.6% approval rate
Credentialing AI — 45-60 day median time-to-credential
Claim Status AI — 24/7 payer-portal polling
Correspondence Review AI — payer letter triage and response
04

Denial & Appeals

4 agents
Denial Analysis AI — 1,247 denials prevented monthly via upstream feedback
Appeal AI — 67% win rate on filed appeals, $1.2M monthly recovery
IDR/NSA Likelihood AI — scores every dispute for win probability
IDR Acuity Synopsis AI — case-prep cut from 40hr to 4hr per dispute
05

Payment & Collections

4 agents
Payment Posting AI — auto-reconciles ERAs against expected payment
Patient AR AI — +18% patient self-pay collection rate
Voice AI Payer — 892 payer calls/day per CSM at $0.40/call
Voice AI Patient — outbound patient collections at scale
06

Operations & Intelligence

2 agents
Contract Review AI — surfaces underpayments against fee schedules
Payer Intelligence Engine (PIE) — payer-specific behavior pattern recognition
07

Analytics & Commercial

4 agents
PE Sampling AI — risk-stratified sampling for coding audits
PE Full Review AI — deep claim review with dual lens
Cash Flow Forecasting AI — 13-week rolling forecast (±5% accuracy)
Analytics AI — CFO-grade weekly variance pack

Payer Intelligence Engine (PIE)

OlympusAI does not operate on generic rules alone. PIE brings 15+ years of payer intelligence into the execution layer, giving agents the payer-specific context and guardrails they need across RCM workflows.

Payer Rules & Policies

Payer-specific requirements inform how workflows are executed and validated.

Historical Intelligence

Years of RCM operating data help identify recurring payer behaviors, patterns, and exceptions.

Agent Guardrails

PIE provides the intelligence OlympusAI agents operate within, so AI does not simply guess when revenue is at stake.

Continuous Intelligence

New payer behavior and revenue-cycle outcomes strengthen the intelligence available across workflows.

Live KPI Dashboard — What your CFO Sees

Every Olympus client gets a live CFO dashboard. Here's what an actual production dashboard looks like, numbers from a representative behavioral health platform client (anonymized).

Olympus Insights — The Analytics Layer  

OlympusAI Insights turns activity across OlympusAI into a clear view of revenue-cycle performance. Leaders can move from enterprise-level KPIs to the workflows, payer patterns, and root causes behind the numbers.

01
FOR CEO & CFO

C-Suite Dashboard

The 20+ KPIs an executive needs to see at-a-glance. Cash position. AR aging. Denial trend. Net collection rate vs. plan. Variance against MGMA / HFMA medians.

  • →   Days in AR — trended 13 weeks
  • →   Denial rate by reason category
  • →   Net collection rate vs. contract
  • →   Cash forecast vs. budget
  • →   Revenue per FTE / per provider
  • →   Top 10 payers ranked by net yield
02
FOR VP & DIRECTOR

Leadership Dashboard

Drill-down by payer, provider, location, service line. Where the money is moving, and where it's stuck. Cohort comparisons across time, geography, and case mix.

  • →   Payer scorecards — net yield, denial rate, days-to-pay
  • →   Provider productivity & RVU economics
  • →   Location P&L drill-down
  • →   Service-line collection efficiency
  • →   Cohort variance — this period vs. prior
  • →   Underpayment recovery pipeline
03
FOR MANAGERS & LEADS

Operational Dashboard

The claim-level operating picture. Every denial, every appeal, every agent action, with full context. SLA-bound workflow tracking against agreed turnaround windows.

  • →   Claim-level transaction detail
  • →   AI agent productivity & throughput
  • →   SLA compliance against contract terms
  • →   Coder productivity & accuracy scoring
  • →   Appeal pipeline — aging & status
  • →   Eligibility hit rate by payer / plan
04
FOR ALL LEVELS

Exception Dashboard

The red-flag layer. Anomalies surfaced in real time, underpayments, billing-lag spikes, denial-pattern shifts, claim-aging cliffs. Alerts route to the right person with the right context.

  • →   Underpayment detection vs. contracted rate
  • →   Billing-lag anomalies by location / provider
  • →   Denial-pattern shifts (week-over-week)
  • →   Claim-aging cliff alerts (60/90/120 buckets)
  • →   Payer-policy change signals
  • →   Cash variance > threshold
CROSS-MODULE LAYER

Module Insights — Where the Patterns Live

Each tier above answers "what is happening." Module Insights answers "why is it happening, across the whole revenue cycle." This is where eligibility-AI failures get correlated with downstream denial spikes. Where prior-auth delays explain why this month's cash is 4% below plan. Where coding-AI accuracy by specialty surfaces the next coder-training intervention.

Root-cause traversal

Click any denial. Olympus Insights traces it back through eligibility, coding, prior-auth, and submission, in one view.

Cross-module correlation

Spot the patterns no single dashboard reveals. Why does Payer X's denial rate spike on Monday mornings? Olympus Insights answers.

Predictive variance alerts

The system learns your normal. When this week's claim volume, denial mix, or cash trajectory diverges, you know within hours, not weeks.

The Autonomy & Human-in-Loop Framework

Every agent operates within a defined autonomy threshold. Above the threshold, the agent acts. Below it, the case escalates to a human SME with full context. No black-box automation. No "AI made the decision" without a human signature where it matters.

Tier 1 · Fully autonomous

Routine, high-confidence decisions. Eligibility verification, claim scrubbing, payer-portal status calls, ERA reconciliation. The agent acts, logs, and reports.

Tier 2 · Autonomous with human review

Decisions with downstream consequences. Coding, appeal generation, contract underpayment recovery. The agent acts; human SME reviews and signs off before the action ships.

Tier 3 · Human-led with agent support

Clinical-judgment cases. Medical necessity, complex E/M leveling, multi-procedure modifier sequencing, IDR file/settle/walk decisions. Human SME leads; agent assembles supporting evidence.

The Commercial Model

OlympusAI 3.0 supports three commercial-model tiers, sized to your situation:

Subscription
Days 31–60

Per-agent or per-bundle subscription. Best for clients with mature in-house RCM teams that want to augment with specific agents.

Fit: Clients with strong in-house ops, specific agent gaps

Percentage of collections
Most popular

Standard RCM-outsourcing economics. Plutus runs the full operation; you pay a percentage of collected cash. Aligned incentives.

Fit: Most outpatient specialty practices and PE-backed platforms

Outcome-based
Premium tier

Plutus underwrites specific KPI commitments (clean claim rate, denial rate, AR days). Fees scale with performance against KPIs. Highest alignment.

Fit: Clients who want CFO-defensible KPI commitments

See OlympusAI 3.0 on Your Specific Data  

30-day RCM Assessment runs the platform against your last 90 days of claims. We'll show you: which agents fit your specialty
mix, what the recovery opportunity looks like, and which commercial model makes sense for your CFO.

Get Your Free RCM Assessment →