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Location: Coimbatore – IQ

Openings: 10

Experience: 1-3 years

Shift: Night Shift (US)

Notice Period: Immediate Joiners Only

Shift Timing: 7.30 - 4.30am IST

Reporting To: Team Leader

Key Responsibility

  • Meet Quality and productivity standards.
  • Contact insurance companies for further explanation of denials & underpayments.
  • Should have experience working with Multiple Denials.
  • Take appropriate action on claims to guarantee resolution.
  • Ensure accurate & timely follow up where required.
  • Should be thorough with all AR Cycles and AR Scenarios.
  • Should have worked on appeals, refiling, and denial management

Job Skills

  • Excellent written and oral communication skills.
  • Minimum 1-year experience in AR calling would be an advantage.
  • Understand Revenue Cycle Management (RCM) of US Healthcare providers.
  • Basic knowledge on Denials and immediate action to resolve them.
  • Follow up on the claims for collection of payment.
  • Responsible for calling insurance companies in USA on behalf of doctors/physicians and following up on outstanding accounts receivables.
  • Should be able to resolve billing issues that have resulted in delay in payment.
  • Must be spontaneous and have high energy level
  • Should be flexible to work in night shifts.

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