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Plutus Health Inc. is a healthcare revenue cycle management firm that has been in the industry for 15 years. We offer end-to-end business solutions to healthcare providers in the United States, ensuring that all our services are fully compliant with HIPAA regulations. Our team has extensive experience in the field, and we leverage cutting-edge technology to ensure that your medical billing and collections processes run smoothly.

Along with being SOC-certified and HIPPA-compliant, we have:

  • Full-Cycle RCM: We handle everything from medical coding and credentialing to denial management and patient collections.
  • Tech-Driven Efficiency: Our team of 1000+ experts, each with their unique expertise, is backed by 70+ RPA bots for automation, ensuring accuracy and speed.
  • Flexibility: We offer billing software, financial dashboards, and patient portals, and we integrate seamlessly with your existing systems.

We have Centers of Excellence worldwide to effectively serve your needs, with our headquarters located in Dallas.

Life at Plutus Health

Plutus Health offers an unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.

At Plutus Health, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.

Plutus Health prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Plutus Health is the ideal place to pursue your career goals.

Job Title: Senior AR Caller / AR Caller

Report To: Team Leader

Experience: 1 - 5 Years

Qualification: PUC / 12th

Location: Bangalore / Coimbatore

Shift Time: 6:30PM - 3:30 AM - Night shift

Mode: Work from office

Terms-Fulltime/Part time/Contractual: Full-time

Job Summary

As an AR caller/Senior AR Caller, you will be responsible for tasks related to medical billing. These include contacting insurance companies, patients, or responsible parties to resolve unpaid or denied medical claims. This role aims to ensure timely payment, maximize revenue, and minimize financial losses for healthcare providers.

Key Responsibilities

  • Meet Quality and productivity standards.
  • Contact insurance companies for further explanation of denials & underpayments.
  • Experience working with multiple denials is required.
  • Take appropriate action on claims to guarantee resolution.
  • Ensure accurate & timely follow-up where required.
  • Should be thorough with all AR Cycles and AR Scenarios.
  • Should have worked on appeals, refiling, and denial management

Mandatory Skills

  • Excellent written and oral communication skills.
  • Minimum 1-year experience in AR calling
  • Understand the Revenue Cycle Management (RCM) of US Healthcare providers.
  • Basic knowledge of Denials and immediate action to resolve them.
  • Follow up on the claims for collection of payment.
  • Responsible for calling insurance companies in the USA on behalf of doctors/physicians and following up on outstanding accounts receivables.
  • Should be able to resolve billing issues that have resulted in payment delays.
  • Must be spontaneous and enthusiastic

Desired skills

  • Experience Physician billing is an added advantage
  • Experience in EPIC, ATHENA and NextGen

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