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Years of Exp: 8+ Yrs

Location: Bangalore (Koramangala)

Mode of work: WFO

Shift: Mid Shift (12 PM - 9 PM)

The Senior/Lead Business Analyst will apply expertise in revenue cycle operations (US Healthcare) and technology to help improve our outstanding software and services. You will participate throughout the product development lifecycle. You will help plan, document, test, and troubleshoot software improvements. You will work closely with application business owners, developers, customers, and other stakeholders.

This position offers enormous opportunity for the right candidate, including wide exposure to business processes and innovative technology, a stimulating environment, and great benefits

Key Responsibilities

  • Gather high-level customer business needs and translate them into functional requirements, use cases, workflow diagrams, wireframes, and other forms of documentation.
  • Research industry, regulatory, and technology trends to find opportunities to enhance our solutions.
  • Project manage development efforts; facilitate communication between the business units and the development team from initial requirements to final implementation.
  • Design, create and test reports, and analyze results.
  • Provide subject-matter expertise and support to clients and to development, implementation, and support teams.
  • Create and execute test plans; document, track, and evaluate issues.
  • Create and maintain product documentation.


  • 8+ years as a business analyst in a technical environment
  • Deep expertise in revenue cycle processes (US Healthcare) and applications, including billing, coding, reimbursement methodologies, claims denials, and provider audits.
  • Experience in all phases of software life cycle development.
  • Strong product management and analytical skills, including a desire to logically solve business and technology problems.
  • A track record of developing and analyzing complex reports.
  • Proven ability to think creatively about how to solve problems.
  • Demonstrated ability to manage multiple tasks in a rapidly changing environment requiring quick turnaround and quality output.
  • Excellent interpersonal, communication, and organizational skills
  • Customer service orientation
  • Ability to work with and influence peers, project teams, and management.

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