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NewBecker's 2026 Top RCM · Inc. 5000 · Dallas 100
A behavioral health platform grew collections by $2.4M / year with Plutus Health →
SOC 2 Type 2 · HIPAA · BHCOE · CASP

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IDR & NSA Arbitration Services Powered by OlympusAI

Winning under the Independent Dispute Resolution (IDR) process requires strategy, timing, documentation, and payer intelligence. Plutus Health combines OlympusAI with experienced IDR specialists and legal expertise to identify the right disputes, prepare stronger cases, and maximize reimbursement across every arbitration.

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87%
IDR Win Rate
SCP Health, 2018
4 Hour
SCP Health, 2018
Case Preparation
28 Day
SCP Health, 2018
Median Filing
$1.7B
SCP Health, 2018
Claims volume

End-to-End IDR & NSA Arbitration Services

Every dispute follows a structured recovery strategy, from eligibility review through arbitration and reimbursement

NSA Eligibility Review

Identify claims eligible under federal or state No Surprises Act regulations before valuable filing windows expire.

Payment Variance Analysis

Compare payer reimbursement against QPA methodology, historical payment patterns, and expected reimbursement to identify underpayments worth pursuing.

Negotiation Strategy

Develop payer-specific negotiation strategies supported by reimbursement analytics, historical settlements, and market benchmarks.

Arbitration Case Preparation

Build complete arbitration packages including clinical documentation, payment history, QPA validation, comparable reimbursement data, and supporting evidence.

IDR Submission & Representation

Manage the complete arbitration process while ensuring every regulatory deadline, compliance requirement, and filing obligation is satisfied.

Outcome Reporting & Recovery Analytics

Track arbitration outcomes, payer performance, reimbursement recovery, and future dispute opportunities through executive reporting.

How we Deliver

AI & Analytics, Working Underneath

Winning arbitrations requires selecting the right disputes to invest time and resources in

IDR Likelihood Intelligence

OlympusAI evaluates every eligible dispute using payer history, QPA variance, specialty, geography, reimbursement trends, and historical arbitration outcomes to prioritize cases with the highest recovery potential.

IDR Acuity Analytics

AI assembles payment history, comparable reimbursement data, clinical documentation, arbitration evidence, and supporting records into complete, arbitration-ready case files.

IDR Specialists & Legal Review

Experienced reimbursement analysts, IDR specialists, compliance professionals, and legal experts validate every recommendation before negotiation or arbitration begins.

How Our Charge Entry Workflow Protects Revenue

  • Capture Every Billable Service
    Clinical documentation, encounter records, physician notes, and supporting documentation are reconciled to ensure every eligible service is identified for billing.
  • Validate Before Claims Are Created
    Charges are reviewed for coding accuracy, documentation completeness, patient demographics, and payer requirements before entering the billing workflow.
  • Monitor Revenue Leakage Continuously
    We continuously measure charge entry performance to identify recurring documentation gaps, missed charges, operational bottlenecks, and opportunities for improvement.

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How the Operating Model Runs

Our IDR operating model combines intelligent automation with experienced specialists to improve reimbursement while reducing administrative burden

Opportunity Identification
Opportunity Identification

Eligible underpayments are continuously identified, prioritized, and scored based on financial value and arbitration potential.

Case Execution
Case Execution

Dedicated specialists prepare documentation, coordinate negotiations, manage submissions, and maintain regulatory compliance throughout the dispute lifecycle.

Recovery Optimization
Recovery Optimization

Settlement outcomes, arbitration decisions, payer behavior, and reimbursement performance continuously improve future dispute strategy.

Process First. Always.

Successful IDR recovery depends on disciplined execution, regulatory compliance, and consistent operating workflows. Every arbitration follows the same standardized operating model, supported by OlympusAI and experienced IDR specialists.

Then we run the model:

  • Identify NSA-eligible claims and filing deadlines. (IDR Likelihood AI)
  • Analyze QPA, reimbursement variance, and financial opportunity. (IDR Intelligence Engine)
  • Build arbitration-ready documentation and supporting evidence. (IDR Acuity Synopsis AI)
  • Specialist and legal review before submission. (IDR Attorneys + Compliance Team)
  • Manage negotiation, arbitration, and payer communication. (IDR Operations Team)
  • Measure outcomes, update payer intelligence, and continuously improve future filings. (Recovery Analytics AI)
We don't simply file IDR disputes. We engineer stronger reimbursement outcomes.
IDR

Why Providers Choose Plutus Health

Higher Arbitration SuccessPrioritize disputes with the greatest financial opportunity before investing operational effort.
Faster Case PreparationReduce manual preparation through intelligent evidence gathering and documentation workflows.
Stronger Negotiation StrategySupport every dispute with reimbursement analytics, payer intelligence, and market benchmarking.
Regulatory ConfidenceMaintain compliance with evolving federal and state NSA requirements throughout every filing.
Reduced Administrative BurdenOur specialists handle the entire dispute lifecycle so your provider teams can stay focused on patient care.
Continuous Performance ImprovementEvery arbitration outcome strengthens future dispute selection, negotiation strategy, and reimbursement recovery.

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Questions Buyers Ask

How long does IDR take?
What if the payer ignores the decision?
Do you handle state-level IDR?
Can you help before arbitration?
What if a claim isn’t eligible?
30 minutes Assessment. No commitment.

Ready to Recover more Underpayments?

Many providers leave significant reimbursement unclaimed simply because eligible disputes are never filed. We'll identify recoverable NSA claims, estimate reimbursement opportunity, evaluate arbitration readiness, and build a recovery strategy tailored to your organization.