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Updated on:
August 9, 2023
March 21, 2022

Key to efficient and accurate mental health billing services

Dr. J is a Physician, MBA graduate, AAPC Certified Coder (COC), and ASQ Certified Six Sigma Black Belt (ASQ CSSBB) with 20+ years of experience in the Healthcare Industry. His key expertise areas include coding in multiple specialties, end-to-end RCM, multiple market segments, product and process innovation for the healthcare business, lean six sigma management, and process design and improvement.

ABA Providers Recover Dues From Patients To Efficient Your Account Receivables

Understanding mental health billing and coding is a complex process. Different aspects of care require staff to follow unique codes. This blog will break down which codes your practice should use for specific circumstances.

Here are the top elements to keep in mind to maintain accurate mental health billing services.

Billing for Diagnostic and Treatment Services

Practices use the International Classification of Diseases (ICD) coding system to bill for diagnoses. Treatment billing has two code options: Current Procedural Terminology (CPT) and the Healthcare Common Procedure Coding System (HCPCS).

 

ICD 10 Overview for Mental Health Diagnosis

The ICD-10-CM model provides a classification system for diseases and injuries. Practices report diagnoses using this model to both private and public insurers.

CPT Overview for Mental Health Treatment

The American Medical Association developed CPT codes. This system has numbers associated with each service a physician may provide. Insurers use these numbers to determine how much reimbursement to provide a practice.

The procedural codes for mental health (codes90785-90899) are found in the Psychiatry section of the CPT code set. Codes originating from this section can be delivered by clinical psychologists, licensed professional counselors, licensed marriage and family therapists, and licensed clinical social workers. 

HCPCS Overview for Mental Health Treatment

Coders use HCPCS codes when dealing with Medicare and Medicaid.( The Centerfor Medical Services (CMS) monitors this code set. Both programs use Level 1and Level 2 codes. Medicaid typically uses Level 2 codes, and Medicare typically uses Level 1 codes. Medicaid has exclusive access to some Level 2codes.

Most mental health Providers code only Using Level 1 Codes. Medicaid  required to use Level 2 alphanumeric codes that are provided by non physicians HCPCS Code range from H0001- H2037

Billing For Counseling

Physicians spend significant time counseling patients and coordinating patient care. These actions fall under Evaluation and Management (E/M) services. It's easier to justify high levels of E/M compared to other services. Therefore, they frequently receive higher reimbursement levels.

As defined by CPT codes, counseling must involve a discussion with a patient, and/or their family, or another care giver. This conversation must involve one or more of the below categories.

●      Patientand family education

●      Recommended diagnostic studies

●      Diagnostic results

●      Impressions

●      Risks and benefits of management (treatment) options

●      Management (treatment) instructions

●      Follow-up

●      Significance of complying with chosen management (treatment) options

●      Riskfactor reduction

 

Documenting Medical Records

When documenting services, your staff must maintain consistent standards. Failing to accurately record procedures is devastating to long-term stability. To avoid this destabilization, your medical records should support codes you included in an insurance claim.

Ensure that your physicians are writing legibly and including all necessary treatment details. These details include:

●      Reasonfor visit

●      Relevanthi story

●      Examination findings

●      Priordiagnostic test results

●      Clinical impression

●      Assessment

●      Planfor care

●      Date

●      Identity of observer

Unless easily inferred, physicians must document the reason for ordering ancillary services and diagnosis. Also, identify appropriate health risks, patient's progress, response to change, and revisions to diagnosis.

Coding complexitie scan overwhelm an Mental Billing. Consider hiring a professional coding company to reduce the stress your staff endures. Plutus Health offers an expert team that excels at accurately coding services and billing quickly. Talk with a representative to hear how we’llimprove your practice’s financial processes.

Key Takeaways

1. Know the distinction between diagnostic and treatment services.

2. Learn the ICD and CPT overviews.

3. Understand nuances in HCPCS codes.

4. Study when a conversation falls under Evaluation and Management.

5. Keep accurate and detailed medical records.

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Faq

What are the top workforce challenges facing ABA therapy providers in 2025?

ABA providers are grappling with high staff turnover (up to 65%), rising burnout, administrative overload, and stagnant reimbursement rates. These challenges directly impact care continuity, clinical outcomes, and operational performance.

How does operational inefficiency affect ABA organizations?

Operational inefficiency costs ABA teams up to 10 hours per staff member per week, contributing to burnout, denied claims, and longer accounts receivable (A/R) cycles. These inefficiencies ultimately result in reduced revenue and patient dissatisfaction.

Why is burnout in ABA clinicians considered a financial risk, not just an HR issue?

Burnout leads to costly turnover, lower client retention, and decreased productivity. Recruiting and replacing a BCBA or RBT can cost up to $5,000 per hire, plus months of lost revenue and disruption to morale.

What are effective strategies for improving ABA staff retention?

High-performing ABA organizations invest in clear career pathways for BCBAs and RBTs, align compensation with market benchmarks, and foster peer-led mentorship, flexible schedules, and wellness programs.

How can ABA organizations reduce the administrative burden for clinicians?

Automation tools like Plutus Health's Zeus streamline eligibility verification, denial management, and billing, reducing manual workloads by 5–10 hours weekly per clinician and improving clean claim rates by 95%.

What's the ROI of outsourcing RCM in ABA therapy organizations?

Outsourcing revenue cycle management can improve collections, reduce denials by up to 30%, and free clinicians from billing-related admin tasks, resulting in better client care and financial outcomes.

What's a proven example of operational transformation in ABA?

One $200 million ABA network partnered with Plutus Health to automate eligibility and accounts receivable (A/R) processes. The result: $2M reduction in legacy A/R and a 97% Net Collection Rate.

How can ABA organizations prepare for value-based care models?

By improving operational efficiency, investing in technology, and ensuring workforce stability, ABA leaders can align outcomes with reimbursement. Plutus Health supports this transition with scalable RCM and automation strategies.

Dr. Jagadeesha. G. S

Dr. J is a Physician, MBA graduate, AAPC Certified Coder (COC), and ASQ Certified Six Sigma Black Belt (ASQ CSSBB) with 20+ years of experience in the Healthcare Industry. His key expertise areas include coding in multiple specialties, end-to-end RCM, multiple market segments, product and process innovation for the healthcare business, lean six sigma management, and process design and improvement.

FAQs

What are the top workforce challenges facing ABA therapy providers in 2025?
How does operational inefficiency affect ABA organizations?
Why is burnout in ABA clinicians considered a financial risk, not just an HR issue?
What are effective strategies for improving ABA staff retention?
How can ABA organizations reduce the administrative burden for clinicians?
What's the ROI of outsourcing RCM in ABA therapy organizations?
What's a proven example of operational transformation in ABA?
How can ABA organizations prepare for value-based care models?

FAQs

What is ABA therapy billing?
What CPT codes are used for ABA therapy in 2025?
How do you bill Medicaid for ABA services?
What are common ABA billing errors to avoid?
How does credentialing affect ABA billing?

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