Starting an ABA Therapy Clinic – Step by step how to, ABA Business Plan and Checklist
Most Applied Behavior Analysis (ABA) clinic owners specialize in behavioral analysis, not business management. Explore this guide and get advice from real ABA owners on every step in setting up a new clinic. Learn how to register a business, attract clients, and grow your practice.
Inside this article:
· How to organize and plan your ABA clinical processes
· Expert tips for starting an ABA practice
· Answers to common FAQs
· Why ABA practice management software is a must-have tool for new ABA clinic owners
Steps to Start a New ABA Clinic
To start an ABA clinic, you’ll need to incorporate your business. Then, you’ll create robust clinical procedures before accepting clients. The length of the entire process depends on your preparation level and whether you want to enroll with insurance providers.
Deciding to open a new Applied Behavior Analysis (ABA) clinic is the first step in an exciting phase of your career. But the process can feel overwhelming. Like any new business owner, you’ll need to create a robust business plan, save money, and go through the steps of registering your business. To top it off, you (or your staff) need to receive the licenses and credentials required of a Board-Certified Behavior Analyst (BCBA).
Most BCBAs start in the field because they want to make a social impact and help others. Many like the idea of opening a clinic because they want to expand their reach and be their own boss. However, some BCBAs make the mistake of underestimating how much business, marketing, and non-clinical work goes into starting an ABA practice.
Aaron Tucker, founder and CEO of Forward Family Services, three ABA and behavioral health clinics in central California, recounts his motivation to start an ABA clinic.
“I wanted to do something socially impactful and rewarding, which also allowed me to make a living.”
But Tucker warns that BCBAs might be surprised at how much business management can be involved in starting an ABA clinic. “Many people are used to focusing on case management and interacting with kids. They may not realize that, as a business owner, you don’t get as much of that experience anymore.”
Tucker sums it up nicely, saying, “if you want to be a business owner, are a confident leader, embrace teamwork, and want to help others, opening an ABA clinic will be right up your alley. To be successful, a new ABA owner must be resilient.”
With the proper support and preparation, the result will be worth it: your own clinic where you can use your unique skill set to improve your patients’ lives.
Steps to Set Up a New Business
Setting up a business is straightforward, but steps vary based on state and business type. Start by creating a business plan and securing funding. Then, think of a name that encapsulates the spirit of your business. Finally, register your business.
Before starting the journey, it’s worth noting that the entire process might require a mind shift. Dr. Brandon Herscovitch, clinical assistant professor of ABA at Truman State University and co-owner of Partners Behavioral Health, offers this advice:
“Think like both a BCBA and a businessperson. For example, being an ethical and caring businessperson can help provide a platform for you and your clinicians to serve your clients inside a sustainable model.”
Whenever you decide that you are ready, here’s a step-by-step guide detailing how to set up your ABA business. Click here to download our checklist for starting an ABA clinic.
- Map out the process
Before jumping full steam ahead, research the process diligently. In many cases, you can work on two steps concurrently, saving time and money. Plus, you may identify weaknesses that you’ll need outside help to tackle. For example, most experts advise speaking to a lawyer and an accountant at the beginning of the process.
- Consider your finances and make a budget
An accountant or business coach can help you with the subtleties of strategic financial planning. Don’t underestimate this stage: Proper planning will help you identify how much upfront capital you’ll need to get your business going and how long you’ll run in the early stages when you only work with a few clients. In fact, according to the Small Business Administration (SBA), one of the top five reasons a business fails is because they lack the capital to operate in the early stages.
Starting a business has an upfront cost. Ask yourself if you have enough money to absorb these costs or if you will need to borrow money. Consider that you may be unable to keep your day job while simultaneously opening a business. Estimate your startup cost and how long you can run your business without turning a profit. The number will vary based on your goals and whether you want to run an in-house or virtual practice. Split up your expenses into fixed costs(e.g., rent, web hosting services) and variable costs (e.g., anticipated staff hiring, etc.).
This process will also help you determine a wage for yourself and your staff. This number will vary based on whether you will predominantly be paid through insurance carriers.
Herscovitch owned his own ABA clinic from 2006 to 2019. When asked about critical concepts he wished he knew more about before starting, Herscovitch stresses that “cash flow is an important concept to understand. People often focus on profitability, which is important too, but cash flow is also an essential concept to understand and plan for. Likewise, having a business plan and financial projections will help you succeed.”
- Brainstorm your business name
Your business name will follow you everywhere you go – from your registration forms to your website – so think carefully about your choice. Try encapsulating your business's spirit and speaking to your unique mission. Your business name should be easy to remember because it will be the centerpiece of your marketing campaign. Finally, check your state’s business registry website to ensure the name is available.
- Write your business plan
Your business plan will outline your goals and how you will achieve them. You’ll also outline business milestones you hope to reach, helping you identify and prepare for potential roadblocks. Finally, potential investors will expect a well-written business plan if you are seeking any outside funding.
There are seven broad parts of a business plan. You should organize your business plan from general to specific. For example, start with an executive summary containing your business name, description, and team biographies. You then walk the reader through the specifics of your funding and marketing strategies. In the end, you will discuss the levels of growth you hope to achieve and how you will reach these milestones. For example, if you want to expand to many clinics, you should organize your plan around that goal.
Download our ABA clinic business plan template to learn more.
- Pick your business location
Your state and region will determine specific regulations, license requirements, and expenses. For ABA providers, consider that different states offer different rates and have various rules and licensing requirements. Also, your location will affect fixed costs like rent and utilities.
- Determine business structure (LLC vs. SCORP vs. CCORP)
Your business structure affects how much you pay in taxes, your funding ability, the paperwork you need to file, and your liability. Before registering your business, you must choose a business structure. Many decide to discuss the relative pros and cons with their certified public accountant (CPA).
- Sole proprietorship:
You are immediately considered a sole proprietorship if you don’t register as any other business. In a sole proprietorship, your business assets and liabilities are not separate from your assets and liabilities. If you need a loan, consider that banks rarely lend to sole proprietorships.
On the other hand, sole proprietorships can be a good idea if you just want to test your idea before forming a more formal business or branching out to include multiple clinics.
- Limited liability company (LLC)
LLCs separate your personal and business assets. If you operate an LLC, personal assets won’t be at risk if your business faces financial issues. You will need to pay self-employed text contributions toward Medicare and Social Security.
- Corporation – SCORP and CCORP
Corporations have shareholders, officers, and a board of directors. SCORPs and CCORPs are the two major types of corporations. They differ in terms of their federal tax structure. Both corporations provide excellent protection against personal liability, allow you to sell stock, and are more expensive to set up than an LLC.
CCORP: Owners of CCORPs must pay corporate-level income taxes and can experience double taxation if they make a profit by selling shares.
SCORP: SCORPs have a special tax status. In SCORPs, losses and profits pass through to the individual shareholders, who are then taxed individually. SCORPS don’t pay federal income taxes. This option can be attractive to ABA owners, but be aware that you must meet some requirements to file as an SCORP.
- Register your business
If you conduct business under your legal name ,you don’t need to register with the federal or state government. But, without registration, you won’t get personal liability protection and tax benefits.
Federal: Most businesses simply need to receive a federal tax ID to register with the federal government and become a legal entity. Small businesses sometimes register for trademark protection or tax-exempt status. If you want to trademark your business, brand, or product name, file with the U.S. Patent and Trademark Office. Register your business as a tax-exempt entity with the IRS if you want that status for a nonprofit corporation.
State: If you’re an LLC or corporation, you must register with any state where you conduct business. For an ABA clinic, this will typically be the state where you have a physical presence. Some states allow you to register online, while others require paper documents in person or by mail. Usually, the cost to register your business is less than $300, but fees vary depending on your state and the business structure.
Registered agent: You need a registered agent for an LLC or corporation. All this means is you must name a registered agent when filing business formation paperwork with your state. You must have a registered agent in every state where you register your company. Some owners choose to assume this role if they work only in one state. The job is simple: Receive documents on behalf of the business and pass them on to the appropriate individual. This procedure exists for lawsuits, subpoenas, and notices that legal personnel must serve in person. You want someone you trust to pass the information along promptly.
- Receive federal and state tax IDs
Your employer identification number (EIN) is your federal tax ID. Right after you register your business, apply for an EIN for free.
Most, but not all, states require a state tax ID if your business involves hiring employees or selling goods and services. Check with your state to learn more about the requirements and procedures for receiving a state tax ID. State income taxes differ by state. Research your state’s income and employment tax laws or ask your accountant to ensure you comply with all tax regulations.
- Open a business bank account
You can open a business bank account once you’ve received your federal EIN. You should not accept or spend money on your business with your personal account. Most banks offer additional perks to business bank account holders, like personal liability protection. Business accounts also convey a level of professionalism to paying customers. Finally, with a business credit line, you can amass a credit history that might be handy later when you want a loan to make a large purchase.
Finally, you need a business bank account if you want to credential with any insurance carriers.
Setting up an ABA Practice
You will need to take additional steps to set up an ABA practice, like securing necessary licenses and insurance. If you want to enroll with insurance, you must undergo insurance credentialing.
Here’s a step-by-step list of what you need to do to set up your ABA practice.
- Decide whether you will offer in-home or clinical therapy
Some ABA providers offer in-home services, where clinicians travel to the patient’s home. This option can provide several benefits. For example, the overhead cost is far less because you do not have to locate a center or pay rent. Some clinicians prefer to work in-home because it allows more opportunities to treat patients in their natural environments. However, expanding and growing your practice has obvious limitations if you offer only in-home services.
A clinic setting lets you and your staff treat more patients and offer options like group therapy and increased socialization. Opening a clinic can be a smart way to increase your client load and grow your staff, but it comes with expenses like rent, utilities, and more.
- Create a CAQH profile
CAQH stands for “Council for Affordable Quality Healthcare” and is an online data repository that insurance companies access to gain information about practitioners. The CAQH system allows insurance companies to use a uniform application for credentialing, expediting the process. You will need a CAQH profile to enroll with insurance companies. Many BCBAs already have a CAQH profile. If you sign up, be sure you don’t already have a profile because you cannot have duplicate accounts.
- Insurance credentialing
Experts describe insurance credentialing as the proverbial black hole in starting an ABA Clinic. The process can take up to90 days, especially if you hope to go in-network with insurance companies in your area. Be aware that you will need to submit the policies and procedures for your organization with your paperwork. If you want to register as a group provider, you will need two to three other BCBAs, depending on the state.
Tucker, CEO of Family Forward Services, points out that in the insurance and billing world, “everything moves slower than you think it will. Credentialing will lag, and billing will take 30 to 40 days – and that’s if you’re fast. These delays represent significant challenges in the industry.”
Strongly consider outsourcing the process to a professional, so you can focus on starting and promoting your new business while they manage insurance credentialing.
If you decide against insurance credentialing, identify your funding source. Will you be a private pay-only clinic or contract with schools?
- Negotiate your rates
Determining your wage and that of your staff can be difficult when contracting with insurance carriers. You do not have much negotiating power at the early stages.
Tucker recalls that “when you start out in the business, insurance companies set the rates. Later, as you demonstrate a track record of success and growth, you will have more control over your rates. Basically, if you demonstrate that you can take care of their paying customers and members, they will be more willing to negotiate.”
But, Tucker notes, there is some hope: “In the ABA and mental health space, there is increasing pressure on the insurance to increase their rates. The cost of giving care has exploded, and the carriers are not giving up. Millions of providers and practice owners have demanded that insurance carriers should be increasing their rates commensurate with inflation. Hopefully, that change will happen soon.”
- Get your National Provider Identification (NPI) Number:
All BCBAs already have an NPI to bill insurance companies for services. If you are the sole provider in your ABA clinic, you won’t need more than your individual NPI (also called a “Type 1” NPI). Otherwise, you’ll need a group NPI (“type 2”NPI). You can get either NPI type at the National Plan and Provider Enumeration System.
- Get insurance
Opening, managing, and working at an ABA clinic present various risks. Consider the following insurance policies to protect yourself and your employees:
- Workers’ compensation
If one of your employers experiences an accident on the job – from an aggressive patient to carpal tunnel from deskwork – workers’ compensation insurance will cover your employees' medical costs and lost wages. Paying for these costs yourself would be a financial disaster. Additionally, some states mandate that you provide workers’ compensation, even for part-time workers.
- Professional liability insurance (malpractice insurance)
Professional liability insurance protects you when a client claims you made a mistake while providing care. When setting up your insurance policy, try to define the type of care and services you provide. This strategy will increase the chances that the policy will cover you in the event of an issue.
- General liability Insurance
General liability insurance protects bodily or property damage because of your business operations. General liability insurance can also protect against miscommunication arising from false or unclear advertising.
- Auto liability insurance
If you use a car in your business, purchase a comprehensive auto insurance policy.
- Consider accreditation
Behavioral Health Center of Excellence (BHCOE) accreditation is an earned certification and distinction among ABA Providers that demonstrates an organization’s commitment to quality and improvement in ABA.
Steps for Setting Up an ABA Practice
You’ll need to gather the necessary hiring documentation and create robust collection and treatment plans to set up your practice. Also, make sure you know how you plan to intake clients, hire staff, and market your business.
Here's an overview of what you need to consider when setting up an ABA practice.
- Client intake
Have a step-by-step process detailing your intake process and your methods for determining how you will assess new clients for eligibility.
- Recruiting, hiring, and training staff
Provide policies that outline how you will ensure that all your staff has been trained.
Understand how you will support employees to receive training as needed.
Consider how you will train your staff in cultural sensitivity, safety techniques, HIPAA, agency records management, and ethics.
Create training materials, job descriptions, and hiring forms. Decide what type of benefits package you will offer and whether you want a Registered Behavioral Technician (RBT) to assist your BCBAs. Consider whether you will provide training for RBTs or whether you will expect to hire someone with experience. Create a payroll system.
- Clinical procedures
Treating patients is why most ABA owners get into the business. Have a collection of pre-planned treatment plans and create a robust data collection system, ideally one that is supported by powerful ABA practice management software. Have policies and procedures for clinical management and case supervision for home-based and clinic-based services, depending on your specialty.
- Billing and compliance
Your billing processes will vary based on your major funding source. If you mostly rely on insurance carriers, you must navigate the complex world of insurance reimbursements and compliance.
Thomas John, Founder and CEO of Plutus Health, Inc. states, “A new ABA agency must ensure upstream activities like credentialing and contracting with major players as a first step in setting up a good billing process. You must check for patient eligibility and get prior authorization before scheduling a session. To get reimbursed promptly, make sure the claim has accurate modifiers, session times, and signatures.”
You will need to develop methods to understand and meet the terms of your contracts and stay up to date with any changes to provider requirements. Provider network requirements, compliance procedures, and contract changes vary based on the carrier and your status (in-network or not). The best way to deal with billing and compliance is to partner with a trusted billing solution service as part of your ABA practice management software solution.
Expert Tips on Starting a New ABA Clinic
Experienced ABA owners offer this essential tip for starting an ABA clinic: Choose the right people for your team. Make sure they are high-quality specialists who fit your business plan. Two other tips: Consider outsourcing administrative tasks and join professional associations to network.
Here's a detailed list of tips on starting an ABA clinic:
- Build a team of professionals with diverse strengths
Every ABA expert stresses one key piece of advice: Pick the right team.
Herscovitch emphasizes that “effective and strategic business people often don't do everything themselves. They hire specialists in each of their areas or required expertise. The CEO is not also the CFO and the CCO in successful large corporations. They know the importance of building great teams around them. Consider those details in building your organization.”
Tucker, CEO and founder of Family Forward Services, also stresses the importance of teams. He emphasized that “you must recognize your limitations and strengths.” Before starting an ABA clinic, Tucker, an experienced MBA, felt comfortable with insurance companies and revenue cycling. But he notes, “I am not a clinician. I couldn’t have grown our practice into a 150-employeepractice without my COO, a BCBA with 30 years of experience in mental health and ABA. I lean on her for the clinical operations side. My CAO oversees the onboarding, training, people, and culture management. This dynamic allows everyone to support one another and helps the business flourish.”
- Join professional associations
Consider joining the Association for Behavior Analysis International (AIBA) group and the Association of Professional Behavior Analysts (APBA). Joining these groups will affiliate you with an extensive network of other BCBAs and give you access to essential resources and conventions. Plus, membership will show your commitment to the profession. Finally, registering with these groups will help get your name out to potential customers.
- Take your website seriously
Invest in a modern, sleek, and informative website. Use this space to talk about your mission and establish a brand identity. Consider hiring a graphic designer to create an original, creative, and recognizable logo.
- Outsource administrative tasks
Most BCBAs study behavioral analysis, not accounting, business operations, and marketing. Don’t try to wear all the hats at once. Instead, hire a CFO, accounting firm, and bookkeeper. Also, consider aligning with the payroll company. Invest in a comprehensive ABA software solution covering your business operations from head to toe.
- Utilize marketing material and get social media
Define your target market, including demographics and psychographics. Consider hiring a marketing expert to help you get the word out and convert interested clients into paying clients. These days, social media is a must-have for any business. Classic marketing material like flyers and posters in doctors’ offices and schools can still have a broad reach. You can also host an open house event so families can see your offer.
When marketing, Herscovitch says, “consider why a customer or employee should collaborate with you rather than one of the (possibly) many other options they have. To increase the likelihood of success in today's market, have a unique value proposition. Think about what makes you special. Be honest and creative. For example, are you filling a gap in the market? Maybe you have experience with or are an expert with certain behaviors, client personas, or specialty areas/services. Maybe you represent a specific group of people with whom prospective customers can associate or that they'd want to support.”
- Attend local events and network in-person
Don’t underestimate the power of organically meeting with colleagues and potential clients in your area. Because ABA relies on authentic connections, people may weigh your in-person presence more strongly than your social media campaign. Consider meeting with social workers who work in the school district near you. You can also meet with local pediatricians to solicit referrals. Attend different events to spread the word. Also, tell your BCBA colleagues about your new business. Chances are, they will refer new clients to you if they don’t have the space or specialty to treat them.
- Monthly payroll
Most insurance companies take 30 to 90 days to pay you. Setting up monthly payroll guarantees payday will intersect with an influx of funds from insurance providers.
- Sign up with a clearing house
Some ABA owners choose to hire a clearing house to review their health insurance claims before sending them to the clearinghouse.
- Learn how to be a good boss
Cultivating an effective leadership style will help build a positive, respectful working culture.
Herscovitch has simple advice for leaders: “Treat your staff how you’d want to be treated. Furthermore, understand that advocacy is and will be an essential element of his field moving forward.”
Starting an ABA Clinic FAQs
more experiencedWe asked ABA experts to weigh in on some common ABA FAQs. Find answers to topics like the profitability of ABA clinics, how best to grow your business and more.
Are ABA Clinics Profitable?
In general, ABA clinics that follow the best practices of starting a business will make a profit. However, those profits depend entirely on the market in your area and which type of clients you accept, such as insurance, private pay, and school contracts.
The demand for ABA clinics will only grow. According to the Bureau of LaborStatistics (BLS), ABA therapists will experience more than a 20% job growth by2029. In 2021, entry-level BCBA therapists made $60,000 annually, whereas more experienced therapists could earn over $70,000 annually. Though starting abusiness will eat up costs up front, with the proper marketing and budgeting for overhead, you should be able to reach these metricsand grow beyond them. Plus, salaries and clientele will grow along with demand.
Within a few years, Tucker’s three ABA clinics, Family Forward Services, have provided him and his team with a “hard-fought 10-15% return on investment.” Tucker also commented that “in this industry, demand will only grow. We are only scratching the surface when it comes to accurately diagnosing mental or behavioral health disorders.”
How Do I Grow my ABA Clinic?
The best way to grow your clinic is to attract new clients. Strategies vary based on your location and regional demand. Consider expanding the services you provide along with your hours of operation. Another option is to contract with a marketing firm.
Tucker has firsthand experience in growing ABA clinics: He expanded his single office into three regional offices, supporting 150 clients in central California during the coronavirus pandemic. Tucker notes that he couldn’t have been successful alone. “If you’re looking to grow a business to have a bigger impactor operate on a regional scale, you need to recognize your limitations and build a team whose strengths make up for your weaknesses. Then, you can be confident that you will get there together.”
How Much Does It Cost to Set Up an ABA Clinic?
It costs an average of $300,000 to $350,000 to set up an ABA clinic, according to one expert. However, Brandon Herscovitch, Ph.D., notes that “overhead costs depend on various considerations like your funders, staff salaries, additional expenses, business model, business structures, client number, and more.
He adds: “Your average number of clients and the anticipated time to payment from payers are also important considerations. On average, I would estimate an overhead cost of $300,000 to $350,000, but the number could be much more or much less.
Should I Offer ABA Virtual Care?
The growing wave of telehealth services won’t slow down anytime soon. Increased convenience and lower cost led many ABA clinics to offer telehealth. However, remote practice isn’t for every provider or every patient. Your best bet might be a hybrid of remote and in-person.
Tucker opened his first clinic in Fresno, CA, in 2020, at the beginning of the pandemic. Where other businesses closed or only offered telehealth, Tucker and his team continued to provide in-person services – a decision which he says may have helped his business grow. “We doubled in size in 2020-2021, when many clinics were shuttering. Meanwhile, we had tearful parents, thanking us for still providing the in-person care they needed.”
How ABA Practice Management and EMR Software Simplifies Opening a New Clinic
ABA practice management software streamlines business operations so you can concentrate on providing care. You can focus on clients and business growth by handing off administrative tasks to the software.
James Vrtis, CEO of Artemis Inc., a technology software company focused on ABA, points out that new ABA clinics have opportunities and challenges distinct from already established clinics. For Vrtis, software can help leverage these opportunities and close the gaps.
“New ABA clinic personnel tend to wear multiple hats as they try to get their business up and running. ABA software alleviates this strain and helps create operational workflows that ensure best practices. The software gives you a roadmap to intake a client, schedule them, provide therapy, and get paid for that session. These tools keep you focused on what matters. Think of ABA software as the guardrails that keep you centered on clinical care.”
ABA therapy revolves around long, intense one-on-one sessions with clients. The best BCBAs take detailed notes, collect data to track their client’s progress, and tailor plans as needed. A BCBA that takes these notes manually will waste hours and make typical errors associated with manual entry and copying. In anew clinic’s early, vulnerable stages, this time lost can spell burnout and disaster.
On the other hand, new clinics that use practice management software from day one will also facilitate report gathering claims transmissions and have a clearer sense of their financial perspective. These processes will alleviate huge administrative burdens from the backs of budding ABA businesses, allowing them to flourish and focus more on customer care. By eliminating many small inefficiencies, ABA practice management and electronic medical record (EMR) software can spell the difference between success and failure for a small clinic. Tucker, CEO and founder of Family Forward Services, advises new owners to“ choose your software and billing partners carefully. These are critical choices if you want to be successful in ABA.”
ABA software differs in functionality. Look for the following features:
- Client onboarding:
Management software for intake forms, registration, and more makes HIPPA-compliant documentation easier.
The best software allows for automated scheduling, with the ability to edit appointments manually.
Automated scheduling facilitates communication with patients and therapists and makes rescheduling or canceling appointments hassle-free.
- Insurance claims processing and payment
Automated insurance workflows alert therapists to upcoming expiration dates for prior authorizations. This system helps reduce therapy interruptions due to a lack of payment.
ABA systems provide detailed insight into the status of claims.
Denial management solutions help you reduce your number of denied claims and get the revenue you earned. Evaluate denials for errors and makeappeals all through the software.
Automating the claims transmission process through an integrated clearing house will make processing and up your percentage of clean claims faster.
- Payroll and human resources
ABA software lets you easily manage timesheets and keep up with employee performance.
A responsive customer support team distinguishes between mediocre and excellent software support.
- Clinical data collection and analysis
Reputable ABA software provides on-demand reports for various key performance indicators (KPIs). It has a system for therapists to take notes once, eliminating the inefficiencies of manually transcribing notes.
Support improved patient outcomes with trackable analytics that allow you to get a first-hand look at a client’s response to treatment
ABA software with cloud support and mobile solution enables you to collect data from anywhere quickly–whether in the office, at a school or off-site.
- Reporting and analytics
Comprehensive dashboards with reports and alerts drive our attention to critical indicators for all facets of your business, letting you better manage your business.
Some of the critical benefits of ABA software include:
- Improved patient care: You won’t lose any important notes with secure data reporting. As a result, generated visuals, analytics, and reports will be more accurate and robust, improving patient outcomes. Improved patient outcomes and less stress associated with day-to-day operations create a positive environment and a more productive clinic.
- Increased revenue: Automating the processes allows you to save time and money, letting your BCBAs increase their caseload and optimize their sessions. Plus, with help understanding and processing insurance claims, you can quickly identify when an insurance company wrongly rejects your claims. Finally, productivity increases your bottom line by saving time on non-billable hours and reducing costs.
- Happier employees
No one likes to spend hours on tedious, non-billable tasks. When you give your employees more tools to help their patients – and don’t waste their time on administrative tasks – they will be less prone to burnout.
How Artemis Helps New Clinics Succeed
New ABA owners need comprehensive support from an expert team. Artemis software optimizes business operations so you can focus on patient care, not office work. The company’s customer-first approach sets the software apart from its competitors.
“Artemis approaches their customers looking for a true partnership,” says Tucker, an Artemis customer. “Not only do they provide dependable, top-notch, excellent support, but they value my feedback and set about instantly integrating my suggestions.”
Tucker relates this example: “Our clinic got hit with a prepayment audit review from Anthem, who asked that we make changes that put a new burden on our notetaking and data collection processes. We reached out to Plutus and Artemis, who immediately took our feedback into account and quickly collaborated to create an automated system with fields that we can auto-populate. This new system saves us up to 15 minutes per session and helped us successfully navigate the pre-payment review. Now, thanks to Artemis and Plutus, we go above and beyond in terms of compliance in a way that doesn’t place an additional burden on our team. I am certain that, without Artemis, the entire situation would have been much more stressful.
You are free to focus on clinical care because Artemis handles the burden of administrative tasks. Whether it’s keeping track of treatments or handling billing, Artemis has you covered. Plus, the software enforces a best-practices workflow that allows you to schedule clients, set up appointments, and conduct therapy.
Unlike other ABA software, Artemis directly aligns clinical operations to a software-controlled workflow, so practice operations align with best practices. Artemis provides a seamless workflow between software, billing, and revenue cycle management with a single cloud solution. These practices will reduce your risk and speed up payments. Set, track, and meet your revenue cycling management goals with automated monitoring and report generation.
In contrast, other providers create a gap between clinical operations and billing. With Artemis, you don’t have to rely on multiple vendors and software, eliminating inefficiencies and streamlining operations.
Along with its comprehensive software, Artemis provides its customers with complete support from a professional billing services group. These professionals demystify the complex process of medical billing services for ABA. These billing services create robust, HIPAA-compliant processes that exceed the most stringent industry standards. For Tucker, this level of support “helped us regain our footing when we made mistakes.”
Finally, Artemis supports session management with comprehensive reporting and analytics, a 360-degree client care view, and a patient portal. With robust data collection and analytics, you can confidently track your patients’ progress, tweak their programs, and schedule new treatment plans. With an AI scheduler and predictive analysis, you’ll get the relevant feedback and reports you need to sharpen your business strategy.
Artemis is reliable, easy to use, and secure. Join the 800+providers supported by Artemis and start your business off on the right foot with an invested, expert partner by your side.
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