About
Plutus Health Inc. is a healthcare revenue cycle management firm that has been in the industry for 15 years. We offer end-to-end business solutions to healthcare providers in the United States, ensuring that all our services are fully compliant with HIPAA regulations. Our team has extensive experience in the field, and we leverage cutting-edge technology to ensure that your medical billing and collections processes run smoothly.
Along with being SOC-certified and HIPPA-compliant, we have:
- Full-Cycle RCM: We handle everything from medical coding and credentialing to denial management and patient collections.
- Tech-Driven Efficiency: Our team of 1000+ experts, each with their unique expertise, is backed by 70+ RPA bots for automation, ensuring accuracy and speed.
- Flexibility: We offer billing software, financial dashboards, and patient portals, and we integrate seamlessly with your existing systems.
We have Centers of Excellence worldwide to effectively serve your needs, with our headquarters located in Dallas.
Life at Plutus Health
Plutus Health offers an unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.
At Plutus Health, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.
Plutus Health prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Plutus Health is the ideal place to pursue your career goals.
Job Title: Software implementation
Report To: Project manager
Experience: 8+ Yrs
Qualification: Bachelor's
Location: Dallas, Texas / Bangalore
Shift Time: Regular(8-5 PM CST)
Mode: WFO
Terms-Fulltime/Part time/Contractual: Full-time
Job Summary
As a software implementation specialist, your role requires you to install, configure, and troubleshoot software products and help customers understand how the technology functions.
Key Responsibilities
- Software implementation (preferably healthcare EMR or ABA s/w), including
- Set-up of software
- Software training of end users
- Manages the go-live process for a new client
- Knowledge of Healthcare EMR/ABA SW implementation is a big plus but optional. Strong expertise, process knowledge, and project management skills are important for implementing enterprise software and onboarding customers.
- Software customer support for level 1 and level 2 issues
- Possess a robust understanding of the software product support ticketing and escalation process.
- Including s/w training when users raise escalations.
Mandatory Skills
- Proven experience working as an Implementation Specialist.
- Proficiency in all Microsoft Office applications and SQL database management systems.
- The ability to multitask effectively.
- The ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Exceptional communication and customer service skills.
Desired skills
Established relationships with Healthcare providers is a big plus.
