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Experience: 8+ Years

Notice: Immediate Joiner

Roles and Responsibilities:

  • Software implementation (preferably healthcare EMR or ABA s/w ) including
    - Set-up of software
    - Software training of end users
    - Project manages the go live process for a new client.
    - Any knowledge of Healthcare EMR/ABA sw implementation is a big plus but not mandatory.
    - More important is knowledge and experience in implementing Enterprise s/w with strong expertise and process knowledge and project management skills to onboard/implement a customer for s/w product.
  • Software customer support for level 1 and level 2 issues
  • Must have strong process knowledge of software product support ticking and escalation process.
  • Including s/w training when users raise escalations.
  • Must have good common skills.
  • Must be willing to work in USA night shift.
  • Bangalore office is preferred.

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