NewBecker's 2026 Top RCM · Inc. 5000 · Dallas 100
One ASC cut aged A/R from $4.55M to $0.76M in nine months →
SOC 2 Type 2 · HIPAA · BHCOE · CASP
Plutus Health has officially released the 2026 RCM Index, a comprehensive industry benchmark report based on a nationwide survey of healthcare revenue and finance leaders. The Index captures how organizations are actually managing revenue cycle operations as they prepare for 2026, highlighting both progress and persistent execution gaps across the industry.
The findings reinforce a reality many teams experience daily. While healthcare leaders broadly agree on what needs to change in RCM, performance remains inconsistent.
The data makes one thing clear. The challenge for 2026 is no longer awareness. It is execution.
The 2026 RCM Index highlights a shift in operating models across the industry. Hybrid RCM has become the dominant approach, with organizations maintaining core control in-house while selectively engaging partners for automation and specialized expertise. Fully outsourced models remain limited, indicating a preference for flexibility, ownership, and control over execution.
AI and automation are widely viewed as critical to the future of RCM, yet adoption remains early and fragmented. Where AI is currently used, it is largely limited to front-end functions such as eligibility verification and claim scrubbing. High-effort downstream workflows, including AR management and patient billing, remain largely manual across most organizations.
The Index positions Plutus Health as a clear reference point for what execution at scale looks like. Through OlympusAI, our AI-driven workflow and workforce orchestration platform, Plutus Health consistently delivers outcomes that many organizations are still pursuing, including denial rates under 5%, days in A/R below 30, and net collection rates above 98%.
These results reflect a fundamentally different operating model that combines automation, analytics, and human expertise within a single system.
Healthcare Organizations are encouraged to familiarize themselves with the report and use its insights in conversations with clients, prospects, and partners as we continue positioning Plutus Health as the execution partner for healthcare revenue operations in 2026 and beyond.
