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Updated on:
January 23, 2023
September 29, 2021

Top 4 Challenges Facing ASCs Today

Thomas John has 30+ years of experience in healthcare RCM and IT. He is the founder and CEO of Plutus Health Inc., one of the biggest healthcare RCM companies in the US. Thomas has comprehensive knowledge of AI-driven practice management and billing software. He believes in providing an end-to-end solution for revenue cycle and practice management.

ABA Providers Recover Dues From Patients To Efficient Your Account Receivables

Modern medical coverage incentivizes patients to find the cheapest and best options available. One of these options are ASCs. Ambulatory surgery center (ASC) procedures typically cost 35% to 50% less on average than a traditional hospital. These lower prices complement an increase in price hunting and greater trust in outpatient care. 

 

Earlier, few patients would consider getting spinal surgery at an outpatient facility. But better technology and capabilities to handle complex care have made these facilities quite marketable. 

 

The Center for Medicare and Medicaid Services (CMS) has also added numerous spinal codes to the ASC payable list. As such, many advanced ambulatory surgery centers are expanding into once untapped sources of income. With this exploration, however, comes higher costs and quality expectations. 

 

Here are the top four challenges facing ASCs today. 

 

Physician Turnover

Covid-19 has driven many medical veterans to retire. And with the increased unemployment rates, numerous patients have lost their health insurance. This loss has placed financial stress on clinicians. Additionally, the pandemic burdens medical workers with physical and mental health concerns. As such, institutions across the country have been scrambling for new employees to cope with physician turnover and retirement.

 

ASCs are unable to offer the bonuses or growth opportunities available to clinical staff members at large hospitals. Many young, talented physicians see these smaller facilities as a sub-par career path. Therefore, ASCs struggle to find new clinicians that bring the same level of effort and talent their predecessors had.

 

Increased Payer Responsibility

Medical insurance has recently reduced coverage and increased deductibles with HDHP plans. This move is an attempt to make patients show more discretion in choosing treatment options. However, practically, it has resulted in patients’ out-of-pocket spending increasing by nearly 400% over the past 12 years.

 

While ASCs are more affordable than hospitals, average out-of-pocket medical expenses for an outpatient visit rose 12% between 2017 and 2018. This increase has led many patients to forgo simple surgeries they would have elected for a decade earlier. 

 

This increase in deductibles has caused patients to demand more price transparency from clinicians. Unfortunately, price transparency can be difficult or impossible to access because of third-party payer rate variances and contracts. 

 

Coverage Shifts

While CMS has allowed ASCs to receive payments for spine surgeries, recent developments have worried the outpatient facilities. CMS has announced plans to remove 258 procedures from the ASC payable list by 2022. When this change occurs, ASCs will receive a less consistent revenue stream from that list. This change also has made many ASCs  hesitant to adopt new procedures currently protected by CMS regulations for healthcare. 

 

Payer policies are growing less consistent. Physicians report an increase in payer denials for services that used to be covered. Additionally, insurers want to see more prior-authorizations before confirming a surgery. All this pressure contributes to creating more documentation for ASCs, than ever before. 

 

These coverage shifts correspond with increased out-of-pocket payments. As a result, ASCs see claims spend more time in accounts receivable than previously. This financial insecurity is untimely, since the more elaborate surgeries many facilities are adopting requires higher maintenance costs. 

 

Hospital Buyouts

As ASCs perform procedures with higher difficulties, their value goes up. As a result, hospitals are incentivized to buy ASCs and consolidate. This consolidation leads to price hiking as competition shrinks in a region. Despite their lower prices and high-quality service, independent centers struggle to compete with these corporations. In addition, those owners who sell their businesses to Hospitals often find their autonomy lessened when being part of a more powerful ally. 

 

PlutusHealth works with ASCs to streamline medical billing. If you are struggling with billing, collection, and denial management, our expert team takes care to get the best and fastest reimbursement possible and increase your practice’s performance.

 

Key Takeaways

1. Experienced physicians are leaving, and new physicians are in demand. 

2. Patients are paying more out-of-pocket and demanding greater price transparency.

3. Inconsistent coverage has created financial insecurity. 

4. Hospitals are buying out ASCs to consolidate coverage in a region. 


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Faq

What are the top workforce challenges facing ABA therapy providers in 2025?

ABA providers are grappling with high staff turnover (up to 65%), rising burnout, administrative overload, and stagnant reimbursement rates. These challenges directly impact care continuity, clinical outcomes, and operational performance.

How does operational inefficiency affect ABA organizations?

Operational inefficiency costs ABA teams up to 10 hours per staff member per week, contributing to burnout, denied claims, and longer accounts receivable (A/R) cycles. These inefficiencies ultimately result in reduced revenue and patient dissatisfaction.

Why is burnout in ABA clinicians considered a financial risk, not just an HR issue?

Burnout leads to costly turnover, lower client retention, and decreased productivity. Recruiting and replacing a BCBA or RBT can cost up to $5,000 per hire, plus months of lost revenue and disruption to morale.

What are effective strategies for improving ABA staff retention?

High-performing ABA organizations invest in clear career pathways for BCBAs and RBTs, align compensation with market benchmarks, and foster peer-led mentorship, flexible schedules, and wellness programs.

How can ABA organizations reduce the administrative burden for clinicians?

Automation tools like Plutus Health's Zeus streamline eligibility verification, denial management, and billing, reducing manual workloads by 5–10 hours weekly per clinician and improving clean claim rates by 95%.

What's the ROI of outsourcing RCM in ABA therapy organizations?

Outsourcing revenue cycle management can improve collections, reduce denials by up to 30%, and free clinicians from billing-related admin tasks, resulting in better client care and financial outcomes.

What's a proven example of operational transformation in ABA?

One $200 million ABA network partnered with Plutus Health to automate eligibility and accounts receivable (A/R) processes. The result: $2M reduction in legacy A/R and a 97% Net Collection Rate.

How can ABA organizations prepare for value-based care models?

By improving operational efficiency, investing in technology, and ensuring workforce stability, ABA leaders can align outcomes with reimbursement. Plutus Health supports this transition with scalable RCM and automation strategies.

Thomas John, CEO of Plutus Health

Thomas John has 30+ years of experience in healthcare RCM and IT. He is the founder and CEO of Plutus Health Inc., one of the biggest healthcare RCM companies in the US. Thomas has comprehensive knowledge of AI-driven practice management and billing software. He believes in providing an end-to-end solution for revenue cycle and practice management.

FAQs

What are the top workforce challenges facing ABA therapy providers in 2025?
How does operational inefficiency affect ABA organizations?
Why is burnout in ABA clinicians considered a financial risk, not just an HR issue?
What are effective strategies for improving ABA staff retention?
How can ABA organizations reduce the administrative burden for clinicians?
What's the ROI of outsourcing RCM in ABA therapy organizations?
What's a proven example of operational transformation in ABA?
How can ABA organizations prepare for value-based care models?

FAQs

What is ABA therapy billing?
What CPT codes are used for ABA therapy in 2025?
How do you bill Medicaid for ABA services?
What are common ABA billing errors to avoid?
How does credentialing affect ABA billing?

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How much will ASC Medicare payments increase in 2026?
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Why should ASCs invest in RCM automation in 2026?