About
Plutus Health Inc. is a healthcare revenue cycle management firm that has been in the industry for 15 years. We offer end-to-end business solutions to healthcare providers in the United States, ensuring that all our services are fully compliant with HIPAA regulations. Our team has extensive experience in the field, and we leverage cutting-edge technology to ensure that your medical billing and collections processes run smoothly.
Along with being SOC-certified and HIPPA-compliant, we have:
- Full-Cycle RCM: We handle everything from medical coding and credentialing to denial management and patient collections.
- Tech-Driven Efficiency: Our team of 1000+ experts, each with their unique expertise, is backed by 70+ RPA bots for automation, ensuring accuracy and speed.
- Flexibility: We offer billing software, financial dashboards, and patient portals, and we integrate seamlessly with your existing systems.
We have Centers of Excellence worldwide to effectively serve your needs, with our headquarters located in Dallas.
Life at Plutus Health
Plutus Health offers an unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.
At Plutus Health, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.
Plutus Health prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Plutus Health is the ideal place to pursue your career goals.
Job Title: Salesforce QA
Report To: Senior Program manager
Experience: 3-5 yrs
Qualification: Any graduate
Location: Bangalore
Shift Time: 12PM - 9 PM
Mode: Work from office
Terms- Fulltime/Part time/Contractual: Full-time
Job Summary
We seek a skilled Salesforce QA with expertise in manual testing to join our dynamic team. As a Salesforce QA, you will be responsible for ensuring the quality and reliability of our Salesforce implementations, with a focus on Service Cloud, Sales Cloud, and Communities.
Key Responsibilities
- Perform manual testing of Salesforce applications, including Service Cloud, Sales Cloud, and Communities.
- Create and execute test plans, cases, and scripts to verify system functionality and performance.
- Identify and document defects, issues, and risks clearly and concisely.
- Collaborate with developers, business analysts, and stakeholders to understand requirements and ensure test cases align with business needs.
- Participate in designing and reviewing user stories, functional specifications, and technical documentation.
- Conduct regression testing to ensure new features and enhancements do not impact existing functionality.
- Develop and maintain a strong understanding of Salesforce applications and related technologies.
- Stay up-to-date with industry best practices and emerging trends in Salesforce testing.
- Customer onboarding – Coordinating with new customers and getting their data loaded. (manually or using a data loader)
- Customer support tracking and responses – Responding and tracking all issues reported by existing customers
- Creating reports which help with the billing/invoicing
- Creating customer success reports
- New team member onboarding and training.
Mandatory Skills
- Minimum three years of experience as a Salesforce QA
- Proven experience in Manual testing
- Excellent analytical and problem-solving skills.
- Effective communication and collaboration skills.
Desired skills
Healthcare domain is an added advantage.
