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Designation: Assistant Manager AR / Medical  Billing - RCM

Openings: 14

Experience: 8+ years

Shift: Mid Shift and Night Shift

Reporting To: Operation Manager

Location: Bangalore/Coimbatore

Job Description

  • Managing all verticals of the Revenue Cycle Management business
  • Focus on employee training and development, prepare, and implement developmental plans
  • Ensure minimal staff attrition and high levels of engagement
  • Ensure the team is aware of the combined end goals and establish operation objective to meet the client deliverables
  • Optimizing resource utilization
  • Ensure TAT is met
  • Set Targets for team leads and processors
  • Timely Client communication
  • Monitor the quality and provide feedback to team leaders and processors regularly
  • Maintain process documents and ensure regular updates
  • Ensure all updates from client are recorded
  • To schedule resources according to customer estimates to deliver the SLAs and to dynamically adjust the resources whenever necessary to maintain the SLAs
  • To constantly evaluate and adopt measures to improve service levels to meet changing business and customer requirements
  • Completes and approves employee time records. Reviews and approves time-off requests and coordinates coverage of staff


  • Thorough understanding of medical billing demographics and charge entry, payment posting, denial management, AR follow up. Working knowledge of coding, medical terminology, insurance benefits and appeal processes
  • High independent thinking skills required to determine root cause of problem and formulate solution
  • Self-management mind state that does not require tasking to provide meaningful value
  • Ability to work under minimum supervision and demonstrate strong initiative
  • Good oral and written Communication
  • Willing to work extended hours
  • Proficiency with billing and administration functions for practice management software systems. Proficiency with Microsoft Office Suite, including Word and Excel. Experience with electronic medical record.

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